Algerian Radio
The Minister and High Commissioner for Digitalization, Ms. Meriem Benmouloud, highlighted yesterday, Monday, in Algiers, the success of the field trials for the national digital services platform. On the same occasion, she announced the imminent launch of the operational phase of this national platform, which is set to serve as a "one-stop shop" for public services intended for citizens and businesses.
In a statement to the press on the sidelines of an information day dedicated to enhancing the efficiency of the one-stop shop, organized by the Algerian Investment Promotion Agency (AAPI), Ms. Benmouloud specified that the platform project, dubbed "Dzair Digital Services," has passed all stages of design, development, and verification. It has also successfully completed cybersecurity tests conducted in coordination with specialized services under the Ministry of National Defense, notably the Information Systems Security Agency (ASSI), with the participation of cybersecurity experts.
Regarding the field trials, the Minister indicated that the two pilot phases, organized between March and April, involved seven (7) ministerial sectors. She specified that the services were tested directly with citizens at pilot sites, with the participation of over 1,700 citizens in these trials.
The citizens who tested the platform widely praised the experience, as it allowed them to obtain documents and access services via mobile phone or computer, without having to travel to administrative offices, she added.
Ms. Benmouloud recalled that the national digital platform was designed and developed by the High Commission for Digitalization with the aim of offering a "unified digital destination." This will allow access to various public services through a single platform, replacing the multiple sectoral platforms.
She also highlighted that Algeria already has several high-performing digital platforms intended for citizens and businesses. This motivated the launch of the national platform project in order to consolidate the various government digital services into a unified space covering, among others, civil registry, justice, health, land registry, and national solidarity services.
The Minister announced that the platform initially offers 52 digital services, specifying that new services will be added gradually, such as the family record and the residence certificate.
In this context, she emphasized that the project relies on a modern technological infrastructure developed as part of the national digitalization strategy, notably through the creation of national data centers and the "IRIES" network dedicated to data exchange in a secure environment. This is in addition to the implementation of the national data governance framework, which provides, for the first time, a legal framework for processing data considered a "strategic asset of the State."
The portal is centered around a "digital identity" developed in coordination with the Ministry of the Interior, Local Authorities, and Transport, allowing citizens secure access to services. This is complemented by an "electronic wallet" reserved for saving documents downloaded via the portal, Ms. Benmouloud highlighted.
She added that the national digitalization strategy, mapped out for 2030, aims to establish an "efficient, transparent administration that is close to the citizen and the investor," indicating that digital transformation does not concern a single sector, but all sectors.
This strategy revolves around several axes, including strengthening the digital infrastructure, adapting legal frameworks for the protection of personal data, and developing the digital skills of staff and citizens, in order to achieve the goal of creating a "paperless administration," the Minister explained.
